Privacy Policy

Privacy policy

This Privacy Policy explains how Kataear (hereafter "the Site", "we", "us", or "our") gathers, uses, and discloses your personal information. It applies when you browse kataear.com ("the Site"), use our services, purchase via the Site, or communicate with us about the Site—all collectively called "the Services".​ For this Privacy Policy, "you" and "your" refer to you as a Services user, including customers, website visitors, and others whose information we obtained per this Policy’s terms.

INFORMATION INQUIRIES AND USE

Typically, you can browse the Kataear Website without sharing any personal information.​
If you reach out as a potential customer to inquire via email, you may be requested to provide basic personal details like your full name, email address, and telephone number. When you create an account on our Website or submit an order through it, we will gather information including your name, shipping address, phone number, email address, preferred contact methods, and credit card details. This information is collected solely to process your order and provide subsequent updates related to your order.​
Additionally, to complete gift orders, we may collect information about gift recipients—such as their name, email address, and delivery address.

USE OF COOKIES

Like most websites, our platform uses Cookies. For details on Shopify-related Cookies (Shopify powers our store), see their official page: https://www.shopify.com/legal/cookies.​
We use Cookies to keep our site/services running smoothly and improve your experience—for example, saving your preferences so you don’t re-enter them. They also help us analyze how users interact with our services (supporting our goal to manage and optimize services).
Additionally, third-party partners may use Cookies on our site to better match you with relevant services, products, or ads (on our site and others).​

Most browsers accept Cookies automatically, but you can delete or block them via browser settings. Note: Blocking/deleting Cookies may hurt your experience—some features or services could work poorly or stop working. Also, blocking Cookies won’t fully stop us from sharing info with third parties (e.g., ad partners).

SECURITY

We employ a range of organizational, technical, and administrative measures to safeguard personal information within our company. However, no data transmission or storage system can be fully guaranteed as 100% secure.​
If you have questions about our site’s security, or believe your interaction with us is no longer secure, please notify us.

YOUR LEGAL RIGHTS

We’ve put in place the following methods to help you manage and control your personal information.​

Stopping Marketing Email Updates​ If you no longer want to get marketing emails from us going forward, you can opt out by clicking the “unsubscribe” link found at the bottom of any Kataear marketing email. Please give up to 10 days for this adjustment to fully take effect. Note that opting out of marketing emails doesn’t impact essential administrative messages—we may still send these to you, and there’s no option to unsubscribe from them.​​

Ending Marketing Text Messages​ To stop getting more marketing texts via our Messaging Service, just reply to any text we send you with one of these words: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

INTERNATIONAL USERS

Please be aware your personal information may be transferred, stored and processed outside your country of residence. It may also be handled by our staff, third-party service providers and partners in those locations.

When transferring your personal information outside Europe, we will use recognized mechanisms (e.g., the European Commission’s Standard Contractual Clauses or equivalent UK authority contracts, as relevant) — unless the destination country is deemed to offer adequate protection.